Human Resources Business Partner

Location: South London
Salary: Competitive
Type: Full-time

The 92 stores and Robert Dyas website are supported by a Retail Support Centre in Wimbledon, the Distribution Centre in Hemel Hempstead and the Customer Support Centre in Crewe.
We are a people oriented Company which thrives on supporting its colleagues by providing them with the knowledge, tools, policies and procedures they need to excel in their role. We are committed to providing our colleagues with development opportunities, job satisfaction and of course some fun whilst working!

Overall Purpose of the Role:

Responsible for the delivery of a commercially focussed HR service to retail operations Proactively contribute to both the commercial success of Robert Dyas and driving the people culture Develop effective working relationships with District Managers and Store Managers.

Duties and Responsibilities:


  • Responsible for having the right people in the right place at the right time in the allocated districts, effectively managing time to recruit, reducing labour turnover and cost of hire while ensuring that all colleagues have the right attitude, as well as the right skills
  • Manage all induction and on-boarding arrangements
  • Establish and maintain a close and constructive working relationship with the Recruitment Manager and HRBP for Head Office
Organisation Design and Succession Planning
  • Champion the Group culture and the aims and objectives of Robert Dyas, and ensure they are positively and firmly embedded in the business
  • Champion the business employee brand to enable the successful attraction and retention of colleagues. Proactively support increased colleague recognition and engagement, with a view to creating a company people really want to work for, and demonstrate the link between high engagement and high performance to line managers
  • Support the delivery of the Colleague Engagement Survey, and deliver agreed actions identified in the survey
Management Development
  • Help to identify management development needs and ensure that they are effectively communicated and built in to the business’s development plans
  • Ensure all managers understand the business’s core values and behaviours, and are able to apply them consistently across the business when managing teams
  • Coach and support managers in allocated divisions
Learning and Development
  • Help to identify Learning and Development needs and ensure they are effectively communicated and built in to the business’s plans
  • Champion the Group’s Apprenticeship initiatives and encourage enthusiastic participation in and completion of the programmes
Performance Management
  • Ensure performance is effectively managed in the districts; that consistently good performance and behaviour is both recognised and rewarded and that poor performance or behaviour is addressed promptly and fairly. Responsible for the consistent delivery of agreed performance management processes in the designated functions and stores
Employee Relations and HR Advice
  • Manage all employee relations issues in the districts, ensuring store managers have the appropriate skills and advice required to deliver a consistently fair and productive working environment
  • Take responsibility for all employee administration activities in the RSC and develop and maintain a strong working relationship with the Group Payroll function
  • Ensure that employee data is "right first time, every time" within the legal requirements and inline with the new GDPR legislation
  • Keeping up to date with employee legislation, making commercial recommendations when required.

What we would like to see in you:

  • Proven multi-site as an HRBP or Advisor in a fast moving customer facing business
  • Able to work effectively with colleagues to create a "joined up" approach to HR across the business and the Group
  • Able to provide clear and concise advice and guidance to line managers maintaining a strong and effective working relationship where managers want to seek advice
  • Proven ability to advise, coach and encourage a team of managers
  • Good organisational skills.
  • Able to prioritise, organise, and report back accurately and concisely
  • Has vision and creativity and the ability to constructively challenge conventional thinking.
  • Self-confident and mature individual who will be able to establish and sustain strong working relationships with line managers and HR colleagues.
  • Adaptable and pragmatic but able to "put their case" on a point of law or principle when required
  • Gets involved and gets things done.
  • This is a hands on role in a hands on organisation.
  • There are very few "committees" and no hiding places High levels of energy and enthusiasm, but able to remain calm and focussed in a pressurised situation
  • No ego.
  • This is a customer and results focussed business where the individual will be one part of a critical team and can expect high levels of both challenge and support on all aspects of their remit.
  • If you want to "tell us what to do because you are the expert" then this is not the role for you!
  • Highly confidential, resourceful and resilient
  • 26 days annual leave (plus bank holidays)
  • Generous colleague discount in all Theo Paphitis retail businesses: Robert Dyas, Ryman, Boux Avenue and London Graphic Centre
  • Regular sample sales
  • Bonus incentives, allowing you to share in the company's success
  • A pension scheme and free life assurance (after qualifying period)
  • Flexible/hybrid working - office base is Wimbledon
  • Investment in learning and development
  • Regular social events
  • Colleagues wellbeing and mental health programme
Closing Date