Cookies

What are cookies?

Cookies are small data files which are placed on your computer or hand held device when you visit certain pages on websites. Cookies can't harm your computer. None used on this site are essential but are used to enhance the user experience of the website. Without some of them it would make using the site more difficult. They allow us to:

    1. obtain statistical data regarding audience size and usage pattern,

    2. store information about your preferences,

    3. allow us to customise the website to your interests and deliver a high quality user experience,

    4. improve user experience and to allow the website to recognise you when you return.

We do not use cookies to collect or record information on users’ name, address or other contact details. This is generally considered standard practice for most, if not all websites.

The cookies when you access this website are set by us, our suppliers, partners and other third parties to help deliver a high quality website. If you'd like to learn more about cookies in general then visit www.aboutcookies.org This will open a new browser window, please note that we are not responsible for the content of any external websites referred to from our site.

Name: __utma
Duration: 2 years
Description /Purpose: Gathers statistical data about which parts of the site are visited and how often.

Name: __utmb
Duration: 30 minutes
Description /Purpose: Gathers statistical data about which parts of the site are visited and how often.

Name: __utmc
Duration: Session
Description /Purpose: Gathers statistical data about which parts of the site are visited and how often.

Name: __utmz
Duration: 6 months
Description /Purpose: Gathers statistical data about which parts of the site are visited and how often.

Name: cakephp
Duration: 7 days
Description /Purpose: This is a session cookie which allows us to track visits by the same user to provide a better experience on the site.

Cookie management

To add products to your basket and purchase from our website you will need to have cookies enabled within your browser settings. If cookies aren't enabled on your computer it will mean that your shopping experience on our website will be limited to browsing and researching.

To enable cookies

First you will need to indentify which browser you are using to access the Internet.
To do this on a P.C. you need to click on the 'Help' option at the top of your browser window and then select the 'About' option. If you are using a Mac open the browser window and click on the Apple menu then select the 'About' option.

Once you have identified your browser follow the instructions below to check and change the options. This list shows commonly used browsers, for all other browsers we would recommend you consult your documentation or the browsers online help files.

Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

1. Click on 'Tools' at the top of your browser window and select 'Internet options', then click on the 'Privacy' tab
2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
3. Settings above Medium will disable cookies

Microsoft Internet Explorer 5.0 on Mac OSX

1. Click on 'Explorer' at the top of your browser window and select 'Preferences' options
2. Scroll down until you see 'Cookies' under Receiving Files
3. Select the 'Never Ask' option

Mozilla Firefox

1. Click on 'Tools' at the top of your browser window and select Options
2. Then select the Privacy icon
3. Click on Cookies, then select 'allow sites to set cookies'

Mozilla and Netscape on Mac OSX

1. Click on 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option
2. Scroll down until you see cookies under 'Privacy & Security'
3. Select 'Enable cookies for the originating web site only'

Safari>

1. Click on the Cog icon at the top of your browser window and select the 'Preferences' option
2. Click on 'Security', check the option that says 'Block third-party and advertising cookies'
3. Click 'Save'

Safari on Mac OSX

1. Click on 'Safari' at the top of your browser window and select the 'Preferences' option
2. Click on 'Security' then 'Accept cookies'
3. Select the 'Only from site you navigate to'

Google Chrome

1. Click on 'Tools' at the top of your browser window and select Options
2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
3. Now select 'Allow local data to be set'

Opera

1. Click on 'Menu' at the top of your browser window and select 'Settings'
2. Then select 'Preferences', select the 'Advanced' tab
3. Then select 'Accept cookies' option

Robert Dyas Privacy & Security Policy

Robert Dyas is committed to respecting your privacy and correctly protecting and managing any personal information you share with us. We try our best to make sure we are honest and clear about your privacy when using our website. For further information on our privacy and security policy please click here: Privacy & Security Policy.